Terms & Conditions
Effective Date: May 27, 2025
These Terms and Conditions ("Terms") govern your access to and use of the products and services ("Services") provided by PI AI Innovative TechSolutions Private Limited ("PI AI," "we," "our," or "us"). By accessing or using our Services or visiting our website, you ("Customer" or "you") agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use our Services or website.
1. Acceptance of Terms
By accessing or using our Services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute the entire agreement between you and PI AI Innovative TechSolutions Private Limited regarding the Services and website content.
2. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our Services or website after any modifications constitute your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
3. Definitions
- Services: All software, hardware, analytics, and monitoring solutions provided by PI AI Innovative TechSolutions Private Limited, including but not limited to AI-powered pipeline monitoring, leak detection, theft detection, and related support services.
- Customer Data: Any data, information, or material provided by you or generated by your use of our Services.
- Dashboard: The web or mobile interface through which you access and monitor our Services.
- Website: The PI AI website, including all pages and related content or any other domain owned by PI AI Innovative TechSolutions Private Limited.
4. Access and Use of the Services
4.1 Permitted Use:
You may use our Services solely for internal business purposes to manage, monitor, and secure your pipeline infrastructure.
4.2 Prohibited Use:
You agree not to:
- Reverse engineer, decompile, or disassemble our Services;
- Reproduce, duplicate, modify, or create derivative works without our prior written consent;
- Sell, lease, sublicense, or distribute any part of our Services to third parties;
- Use our Services for any illegal, fraudulent, or unauthorized purposes.
5. Customer Obligations
- Accurate Information: You agree to provide accurate and complete information as required to register for and use our Services.
- Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.
- Compliance: You will use our Services in compliance with all applicable laws, regulations, and internal policies.
6. Data Ownership and Use
- Customer Data: You retain all ownership rights in the Customer Data you provide.
- License to Use: By using our Services, you grant PI AI Innovative TechSolutions Private Limited a non-exclusive, royalty-free license to process, analyze, and store your data solely to provide and improve our Services.
- Restrictions: You shall not disclose or use any proprietary or confidential data provided by PI AI Innovative TechSolutions Private Limited beyond the scope of these Terms without our prior written consent.
7. Intellectual Property
All intellectual property rights in the Services, including AI models, algorithms, software, and analytics methodologies, are owned by PI AI Innovative TechSolutions Private Limited. Nothing in these Terms grants you any rights in such intellectual property except as expressly provided.
8. Disclaimers and Limitation of Liability
8.1 Website Disclaimer:
The information contained on our website is for general informational purposes only. While we endeavor to keep the content accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or its content. Any reliance you place on such information is strictly at your own risk. In no event, PI AI Innovative TechSolutions Private Limited will be liable for any loss or damage arising from the use of or inability to use the website or its content.
8.2 No Warranties:
Our Services and website are provided on an "as is" and "as available" basis. We expressly disclaim all warranties, whether express or implied, including any warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our Services or website will be error-free, uninterrupted, or suitable for any specific use. Use of the Services and website is at your sole risk.
8.3 Limitation of Liability:
In no event shall PI AI Innovative TechSolutions Private Limited be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data or profits, arising out of or related to the use of our Services or website.
8.4 No Guarantee of Results:
While we strive for superior accuracy and real-time insights, we do not guarantee that our Services will detect every incident or prevent every loss.
9. Third-Party Services or Links
Our services and website may contain links to third-party websites which are not under our control. We have no control over the functionality, content, and availability of these services or sites, and the inclusion of any links does not imply our endorsement of the views expressed within them. We are not responsible for any functionality, content, or practices of these third- party sites or services.
10. Technical Availability
Every effort is made to keep our Services and the Website up and running smoothly. However, PI AI Innovative TechSolutions Private Limited takes no responsibility for, and will not be liable for, the services and website being temporarily unavailable due to technical issues beyond our control.
11. Indemnification
You agree to indemnify, defend, and hold harmless PI AI Innovative TechSolutions Private Limited and its affiliates, officers, directors, employees, and agents from any and all claims, damages, liabilities, losses, costs, or expenses (including reasonable legal fees).
12. Confidentiality
You acknowledge that our Services and website contain proprietary and confidential information. You agree not to disclose any proprietary information obtained from our Services or website to third parties without prior written consent from PI AI Innovative TechSolutions Private Limited. This obligation shall survive termination of these Terms.
13. Termination
We may terminate or suspend your access to our Services or website immediately if you breach these Terms or if we determine, in our sole discretion, that your use poses a risk to PI AI Innovative TechSolutions Private Limited or any third party. Upon termination, you must immediately cease using our Services and website and delete any copies of related materials.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms shall be resolved through binding arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996.
15. Entire Agreement
These Terms, together with any applicable agreements between PI AI Innovative TechSolutions Private Limited and you, constitute the entire agreement governing your use of our Services and Website, and supersede all prior agreements or understandings. If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.
16. Electronic Signatures and Acceptance
By accessing or using our Services or website, you acknowledge and agree that these Terms are legally binding and enforceable, and that electronic signatures, contracts, and records are valid and binding.
By using our Services and visiting our website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions, please contact us at contact@piaitech.in.